Derbyshire Life
Posted on: 25th Feb 2020 by: Pride & Joy Clothing
What's special about your business?
Pride and Joy has gone from dressing brass bands to producing staff wardrobes for multi-million £ coach operators and I put this down to our old-fashioned values and customer service.
We are genuinely interested in our market and over the years I have endeavoured to gain knowledge and understanding of their needs . This means we can offer a unique perspective on their staff uniform and add a twist that might not have been thought of before.
We don't sell our products, we create solutions. Add our niche team coach accessories services, and it makes me a very proud MD.
• What's your best piece of business advice? / OR the best piece of business advice you have been given?
My first job was in a bank and my manager said "you will never make anything for yourself by keeping quiet".
In 2003 a female customer said "every now and then give yourself a pat on the back as a business owner you deserve it…no one else will understand the challenges you conquer, only you".
• What do you love about your job?
I love to see my work on a motorway when I see a nice executive coach driven by a smart driver. That and winning a sizeable contract I didn't think we'd ever get!
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